Legal
Privacy Policy
This Privacy Policy describes how Ribbons & Bells Hotel and Banquet ("we", "us", "our") collects, uses and protects information you provide when using this website.
Information collected
When you submit an enquiry, we collect your name, email, phone, enquiry type, optional arrival and departure dates, optional guest count, and the message you write. We also log the page you came from and your preferred language.
How we use it
We use this information to respond to your enquiry and to coordinate the arrangements you've asked about. We do not sell your data. We may use it internally to improve our service.
Sharing
We share your information only with the people inside Ribbons & Bells who need it to respond to your enquiry, and with service providers acting on our behalf (such as email delivery).
Retention
We keep enquiry records for as long as is reasonably needed for the purposes described above, after which they are archived or deleted.
Your rights
You may request access to, correction of, or deletion of your personal data by writing to us at ribbonsbells2025@gmail.com.
Grievance Officer
For any concerns under applicable Indian law, please write to our Grievance Officer. Details will appear here once appointed.